REPUTATION MANAGEMENT
Reviews & Ratings of businesses online can help a business succeed or fail – fast. Yelp, Google Reviews, and dozens of others based on your industry, have risen over the years. For example, if you’re a physician, there are at least a dozen review websites that you need to pay attention to, in order to stay on top of what patients are saying about your practice.
Our team is skilled at managing review & rating websites. We monitor 24/7 all the major websites and create an escalation plan based on your specific business needs.
Ignoring review sites like Yelp can force your business to close. It’s important to have a strategy in place that addresses all user generated feedback, so that customers know your business cares.